privacy.title

privacy.lastUpdated: March 31, 2024

At Divex, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information that you provide directly to us, as well as information that we collect automatically when you interact with our services.

Personal Information

We may collect the following types of personal information:

Contact information (such as name, email address, mailing address, and phone number)
Account credentials (such as username and password)
Billing information (such as credit card details and billing address)
Preferences and settings
Any other information you choose to provide

Usage Information

We may automatically collect certain information about how you access and use our services, including:

Log and usage data (such as IP address, browser type, operating system, referring webpage, pages visited, and date/time stamps)
Device information (such as device type, operating system, and browser)
Location information (such as general geographic location based on IP address)

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our services
Process transactions and send related information, including confirmations and invoices
Send technical notices, updates, security alerts, and support and administrative messages
Respond to your comments, questions, and requests, and provide customer service
Monitor and analyze trends, usage, and activities in connection with our services

3. Information Sharing

We do not share your personal information with third parties except as described in this Privacy Policy.

We may share your information with service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. These service providers are contractually obligated to use your information only for the purposes of providing services to us.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no internet or email transmission is ever fully secure or error-free. In particular, email sent to or from our services may not be secure. Therefore, you should take special care in deciding what information you send to us via email.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

Right to Access: You may request information about the personal data we hold about you.
Right to Rectification: You may request that we correct inaccurate information about you.
Right to Erasure: You may request that we delete your personal data under certain circumstances.
Right to Restrict Processing: You may request that we restrict the processing of your data under certain circumstances.
Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the information provided in the 'Contact Us' section.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

hello@divex.agency